Privacy policy

Privacy policy

This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

We may update this policy periodically. Please review this page regularly to ensure you are aware of any changes.

Information We Collect

We may collect the following information:

  • Name

  • Contact details, including email address

  • Demographic information such as postcode, preferences, and interests

  • Other information relevant to customer surveys, promotions, and offers

How We Use the Information We Collect

We collect this information to better understand your needs and provide you with improved products and services, including:

  • Internal record-keeping

  • Enhancing our products and services

  • Sending promotional emails about new products, special offers, or other information we think you may find valuable (if you have opted in)

  • Contacting you for market research purposes via email, phone, or mail (if you have opted in)

  • Customising the website based on your interests

  • Improving our advertising and marketing strategies (see Advertising and Analytics below)

Advertising and Analytics

To enhance your experience and improve the effectiveness of our marketing, we may share certain information with third-party platforms such as Google and Meta. This may include:

  • Cookies, device identifiers, and browsing behaviour data

  • Information used to analyse website traffic and marketing performance

  • Data used to deliver personalised advertisements based on your interests

We use tracking technologies like cookies and pixels to securely collect and share this information.

For more information, refer to their respective privacy policies:

How We Use Cookies

Cookies are small files that ask permission to be placed on your device’s hard drive. Once accepted, cookies help us analyse web traffic and personalise your website experience.

We use cookies to:

  • Analyse website traffic and user behaviour

  • Serve targeted ads through platforms like Google and Meta

  • Measure the effectiveness of our marketing campaigns

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Please note that disabling cookies may affect website functionality.

Links to Other Websites

Our website may contain links to third-party websites. Please note that we do not control these websites and are not responsible for the protection and privacy of any information you provide while visiting them. We recommend reviewing the privacy policies of any external websites you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

  • Selecting the option to opt out of direct marketing when filling out website forms.

  • Contacting us at any time to withdraw your consent by emailing hello@barefoothealing.com.au.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe any information we hold about you is incorrect or incomplete, please contact us at hello@barefoothealing.com.au, and we will promptly correct it.

Your Rights Under the Privacy Act (Australia)

As an Australian business, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how we collect, use, disclose, and store your personal information.

You have the right to:

  • Access your personal information held by us.

  • Request correction of any inaccurate or outdated information.

  • Withdraw consent for us to use your personal data for marketing purposes at any time.

  • Request deletion of your personal data where appropriate and permissible by law.

  • Make a complaint if you believe we have breached your privacy rights.

To exercise these rights, please contact us at hello@barefoothealing.com.au or call 1300 327 844.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

How We Protect Your Personal Information

We are committed to ensuring that your information is secure. To prevent unauthorised access, disclosure, or misuse, we implement appropriate physical, electronic, and managerial procedures, including:

  • Secure data storage and encryption measures

  • Regular website and security audits

  • Restricted access to personal data by authorised personnel only

  • Secure payment gateways and SSL encryption for online transactions

While we take reasonable steps to protect your personal information, please be aware that no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach, we will respond promptly and in accordance with the Privacy Act.