Shipping policy
Domestic Shipping
We ship Monday to Friday (excluding public holidays) Australia-wide via Australia Post.
Standard Shipping
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Flat-rate shipping: $12
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FREE shipping on orders over $199
Please note: Free shipping may be paused during sale events.
Dispatch Times
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Orders placed by 5pm AEST will usually ship the next business day.
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We’ll always do our best to dispatch same day for orders received before 10am AEST.
Delivery Estimates
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East Coast Cities: 1 to 3 business days
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All Other Locations: Up to 8 business days
Express Shipping
Need it fast? Express delivery is available at checkout. Standard Australia Post conditions apply.
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Place your order by 10am AEST for same-day dispatch.
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Orders placed after 10am AEST will ship the next business day.
Tracking & Delivery
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All parcels include tracking and require a signature on delivery.
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If you select Authority to Leave, please be aware we cannot accept responsibility for lost or stolen items.
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If your order hasn’t arrived within 10 business days and there’s no tracking update, please contact us at 1300 327 844 so we can investigate.
International Shipping
We offer international shipping, including Express Post options.
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Orders are dispatched Monday to Friday from our Australian warehouse.
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Shipping rates are calculated at checkout.
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GST is not applied to international orders. However, any VAT, GST, or import duties charged by your local customs authority are your responsibility and may be payable upon delivery.
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All parcels include tracking.
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Delivery times vary by destination and will be provided at checkout.
