Barefoot Healing is the original Australian distributor of Earthing® products developed by Clint Ober and endorsed by the Earthing Institute. We guarantee that our genuine Earthing® brand products will connect you to the Earth's ground if used correctly so you can enjoy the natural benefits of grounding your body*
We are confident that you will experience some of the reported benefits of Earthing and offer a ninety-day return policy*.
After receiving your Earthing product, please read your “Australian User Guide” and follow the Care Instructions for the product as directed.
If within ninety days of your order date you are not satisfied, you may return the products undamaged and in good working order with all accessories and a copy of your purchase invoice. Once the products are inspected you will receive a full refund, excluding any shipping costs, and a $30 restocking fee. You must contact our office to receive an RMA number before returning - please see below for full instructions.
It is important that you read and understand our Care Instructions as Silver Products, such as our sheets, pillowcases, throw blanket and plush pads must NOT have been damaged from washing with detergents containing bleach, whiteners, or oxidisers which will reduce or kill the product’s conductivity and effectiveness.
This Guarantee only applies to personal usage and does not apply to bulk or wholesale orders.
*Earthing products connect the body to the Earths energy. We guarantee that connection. There is no guarantee as to how an individual may respond to Earthing and Grounding once that connection is made. Earthing products are not a substitute for medical treatment. Individual results of grounding may vary.
ONE YEAR MANUFACTURER'S WARRANTY
All of our Earthing® products come with a one year warranty against manufacturer defects. This does not cover wear and tear by the consumer.
HOW TO RETURN A PRODUCT
For 90 day returns, replacement or refunds caused by a manufacturing defect, please call 1300 327 844 or email us at firstname.lastname@example.org to receive your RMA # (Return Merchandise Authorization Number). All returns must have an RMA number and full instructions will be sent. Items will not be accepted without an RMA number and must be returned within 30 days of the RMA issue date. We ask that you cover the freight cost of returning the goods to us unless your product was faulty on opening.