Guarantee

Guarantee

One year warranty for manufacturer defects.

We guarantee that Earthing® brand products will connect you to the Earths ground so you can enjoy the natural benefits of grounding your body.*

All of our products come with a one year warranty against manufacturer defects.

For replacement or refunds caused by a manufacturing defect, please call 1300 327 844 or email us at customerservice@barefoothealing.com.au to receive your RMA # (Return Merchandise Authorization Number). All returns must have an RMA number and full instructions will be sent. Items must be returned within 30 days of the RMA issue date. 

Ninety-day return policy for any reason on Earthing Products, excluding Footwear and any items that state they are not covered.

We offer a ninety-day return policy. After receiving your Earthing product, please use and care for it as directed. If within ninety days of your order date you are not satisfied, you may return it and receive a full refund.

To return your product, Please call 1300 327 844 or email us at customerservice@barefoothealing.com.au to receive your RMA # (Return Merchandise Authorization Number). All returns must have an RMA number. Please write your RMA number on the outside box containing the items. Items must be returned within 30 days of the RMA issue date. Full instructions will be sent to make the process easy.

*Earthing products connect the body to the Earths energy. We guarantee that connection. There is no guarantee as to how an individual may respond to Earthing and Grounding once that connection is made. Earthing products are not a substitute for medical treatment. Individual results of grounding may vary.

Our Complementary Products have individual Brand Warranties. 

 


We offer a 90-day money back guarantee on Earthing Products, excluding, footwear, Earthing Products with notifications and complementary products, providing our care instructions have been followed and our Earthing Products are still conductive and not damaged in any way.  All products need to be sent back with original cords, plugs and any other accessories.  This Guarantee only applies to personal usage and does not apply to bulk or wholesale orders. 

We ask that you cover the freight cost of returning the goods to us. For assistance please contact Barefoot Healing Pty Ltd (Aust) on 1300 327 844 or email us at customerservice@barefoothealing.com.au and we can help you through this process.  Once the product is received and checked a full refund, excluding shipping, will be paid via the original payment method.

Earthing products should never be used as a substitute for medical treatment. They serve solely to connect your body with the Earth’s energy. If you take medication, consult with your doctor before you begin Earthing.