Waveguard FAQs

How does a Waveguard device help to protect me from EMF?

Waveguard Qi Technology uses the depolarization effect to reduce the field strength of electromagnetic frequencies to significantly reduce the impact of EMF radiation, making it more biologically safe for our bodies.

Natural sources of EMFs, like sunlight, are non-polarized and are easily managed by our body. Man-made EMFs however are polarized and can affect us on a cellular level.

Based on the studies from Dartsch and Bion Institute, we believe that Qi technology can protect you from radiation from WLAN or cell phone as well as other 'electrosmog'. 

Waveguard Qi Technology does not block the EMF, it simply brings it to a more natural state for our body.

Watch Waveguard Explainer video

Can I still use my mobile phone, laptop and WiFi around the Waveguard Qi device?

Waveguard does not block EMF or interfere with the signal of your smart devices so you can still use them around a Waveguard Qi device. However it is recommended to keep a safe distance between your technology and the Waveguard to ensure that the full build-up of the Waveguard Qi active field is possible:

Qi-Shield: allow at least 25cm between device and Waveguard

Qi-Home Cell: allow at least 50cm between device and Waveguard

Qi-Max Cell: allow at least 100cm between device and Waveguard

How do I know that my Waveguard device is working and how can I check it?

All new Waveguard devices have been tested before release and will reach you in perfect working order. A Waveguard device is tested by measuring field intensity which can only be done using professional measuring equipment in a controlled environment to ensure a radiation-free room, so is not something that can be performed at home with a hand-held EMF meter.

Most people can feel the effects of the Waveguard once the active field has been fully established. The complete build-up of the active field of the Qi-Home Cell usually takes about 12 hours, the Qi-Max takes about 24 hours whereas the Qi-Shield usually takes only about a minute.

What benefits will I feel when using my Waveguard device?

We are all unique and our bodies respond in different ways, so everyone’s experience of using a Waveguard Qi device will be different. Reported benefits from customer testimonials include:

  • Improvement in sleep
  • Improved sense of general well-being and calm
  • Better mental clarity and reduced brain 'fog'
  • Increased energy
  • Fewer headaches

In addition, studies have shown that Waveguard Qi technology may neutralise some negative effects of non-thermal radiation by approximately 90%, as well as promote relaxation and provide a protective influence against wireless router radiation. See the full range of studies here. 

Many people, particularly those who are sensitive to EMF, usually experience the effects of using a Waveguard Qi device quickly and intensely. Users who are less sensitive to EMF may find the experience more subtle and it takes longer to notice the benefits from using the device.

There is no magic formula for how you will feel when using a Waveguard Qi device and it is recommended to pay attention to how your body feels prior to using the device and once you start using the device. It is also important to give your body time to become familiar with the technology.

What is the lifespan of a Waveguard device?

The life of a Qi-Shield is approximately 5 years and the Qi-Home Cell and Qi-Max is approximately 8 years. After that time, if you feel that your device is no longer working optimally, it may be necessary to send it back to Waveguard to regenerate the device for a small fee.

Is there any testing to show that Waveguard works?

Waveguard has invested in independent studies from highly reputable international organisations to test the effectiveness of the Waveguard Qi devices. You can see the full results of all studies here.

Can I test the Waveguard myself?

The effectiveness of Waveguard is tested by measuring field intensity which can only be done using professional measuring equipment in a controlled environment to ensure a radiation-free room. If you believe your device is not working, please contact us to discuss. It may be necessary to send it back to Waveguard in Germany for testing.

Where is the Waveguard device made?

Waveguard Qi Technology was invented and founded by Hagen Thiers when he embarked on a mission to develop a solution that would offer protection against electromagnetic radiation. Hagen won Inventor of the Year by the European Association of Inventors for Qi Technology. All Waveguard devices are designed and manufactured by hand in Germany by Waveguard GmbH. The first-class materials are sourced from regional and national companies and each device is individually manufactured in a symbiosis of careful handwork and a precision-cutting machine. The cases are precisely cut from wood and assembled by hand. The functional part is also assembled by hand and then tested. This means that Waveguard guarantees consistently high quality, reliable functionality and longevity of the products. 

Does Waveguard block the EMF?

No, Waveguard does not block EMF or RF signals, rather its depolarizing effect reduces the field strength of the frequencies, thus reducing the negative effects of the EMF on our body.

What area does the Waveguard cover?

Coverage area depends on the Waveguard Qi device. 

Qi-Shield

  • Effective radius when stationary: 2.5m 
  • Effective radius when on-the-move: 1.5m 

Qi-Home Cell

  • Effective radius: max 7.5m

Qi-Max

  • Effective radius: max 50m

Where shall I place the Waveguard Qi-Home Cell or Qi Max?

It is recommended that you place the Waveguard Qi device as centrally in your home as possible, making sure that you place the device at least 50cm from all electrical devices and sockets. This is to ensure that the full build up of the active field is possible. It is also recommended to have 30cm of clear space above the Qi device.

It is possible to place a Waveguard device in a closet/cupboard but Waveguard recommends that it should be free-standing, not touching other objects and not covered with objects. You should also make sure to keep a distance of 50cm from power sources and terminal equipment.

One you have decided on a good place for the Waveguard Qi device, it is recommended that you avoid moving it around too much. It works best when left in one place. As soon as you lift the Qi-Home Cell and carry it to another room, the energy field is disturbed and collapses. It then takes a while again, depending on the strength of the movement, until the energy field is completely built up. This may take a few hours.

Do walls block the Qi energy field? 

Walls with a thickness up to 40cm do not weaken the energy field.

Which Waveguard Qi device is best for me?

Waveguard Qi devices are available in two sizes for the home and office and there is also a portable Waveguard Qi device called the Qi-Shield. Choosing which Waveguard device is right for you comes down to several factors including the size of your home, your lifestyle needs and, of course, budget. 

How do I look after my Waveguard Qi device?

You can simply wipe it down with a clean, soft cloth. It is not recommended to place anything on top of the Waveguard Qi device as this may prevent the energy field from building up evenly and the full effect of the device will not be achieved.

Take great care not to drop your Waveguard Qi device or subject it to water damage as this may affect the functioning of the device. Signs of damage include cracks, a rattling noise, liquid leaking or the sound of liquid sloshing around. Please note that it is normal to hear a faint trickling noise of liquid moving inside the device.

Why does discoloration occur on the copper ring/sleeve of the Qi device?

It is possible that skin contact with the copper ring/sleeve may cause discoloration. However, this does not affect the functionality of the product and a replacement will not be offered for this reason. For all new models (2020 production and onwards), Waveguard uses a varnish to prevent this discoloration. Nevertheless, these natural reactions of copper with moisture over time may occur. 

What is the best way to use a Qi-Shield?

The Qi-Shield is Waveguard's portable EMF protection and should be kept as close to your body as possible. Carrying it in a bag or backpack or placing it in the centre console of the car works really well. The product works independently and at any time. In the respective field of action of your Qi device, both you and all other living beings can be protected from the effects of electromagnetic radiation. 

Can I travel and fly with my Qi-Shield?

Experience has shown that you can travel through the security checks at the airport without any problems with any of the Waveguard Qi devices. Please note that each country has its own regulations, so it is advised that you check the regulations of your departure and destination country before you travel.

Airport security screening will not cause any damage to the Waveguard Qi devices, however, the temperature of the cargo hold on the aircraft might. There is usually a heated flat area on most aircraft, if the cargo hold is not heated, the temperatures may be too low and the equipment may be damaged. Please inform yourself about the conditions of the aircraft before you travel.

Do you have any customer reviews for Waveguard?

As a new reseller for Waveguard here in Australia, we are only just starting to gather customer reviews and we look forward to publishing them on our product pages and homepage soon. If you have bought and used one of our Waveguard products, please head to the relevant product page to leave us a review. Your personal feedback could help others to decide whether Waveguard is the right EMF protection solution for them.

What if I don't feel any difference when using my Waveguard Qi device?

Every body functions and works in its own way. Thus, the effects of the Qi technology are also felt differently by everyone. Some people feel the effect of the device quickly and intensely. The experience of people who are not very EMF sensitive is more subtle at first and these customers only showed an improvement in, for example, sleep and recovery after using the product for 20 to 30 days. It is important to understand that there is no magic formula for the body's response to Qi technology. Every person is individual. Waveguard's experience in checking the devices of customers who do not "feel" anything, showed that the devices work in 99.99 percent of cases. 

We recommend you give the device time, and yourself time to get to know the technology. Many people have forgotten to listen to their body, thus, the body may not directly perceive the sensitive effects of the Qi technology. As a way of comparing your own body condition before and during the use of the Qi-Home Cell, you can have your blood values checked by your family doctor. A blood draw before and one after approximately 20 to 30 days of use is recommended. Pay particular attention to the ATP (adenosine triphosphate) level.

Is there a Money Back Guarantee? 

Yes! We offer a 30 Day Money Back Guarantee on all Waveguard devices. Please see here for more details.